Panera Bread Essay Example | Topics and Well Written Essays - 250 words

Panera Bread - Essay Example The company main competitive advantage is its ambiance that serves an escape from the daily hustle. Based on the SWOT analysis on Panera Bread, its brand image is strong in the US. By focusing on its competitive advantage, the company has maintained a strong customer loyalty due to its appealing ambiance. Panera Bread core competency is its artisan foods considered the best by its loyal customers. The primary components of Panera Bread value chain include: customer service, operating performance, and inbound logistics. The inbound logistics is more crucial as it acts as a product differentiation mechanism (Srinivasan, 2006). The management should reconsider its strategic measure of refranchising its 73 stores and its attempt to augment its share buyback. The underlying reason is that this will increase the company debt level and thus lowering its future profitability. Panera Bread should instead focus on other effective measures of competing against its rivals such as Starbucks. For Panera Bread to strengthen its competitive position in the global food industry, it should focus on promoting its organic food (Gamble, & Thompson 2012). As earlier mentioned, most people are shifting their consumption pattern to healthy organic foods as they become more conscious of their health. Therefore, this will help strengthen the company competitiveness and its business

Personal Development Plan Part 2 Essay Example | Topics and Well Written Essays - 2000 words

Personal Development Plan Part 2 - Essay Example the same time, though, I realize that such output, while good, was not my best, and that I could have done better had I exercised proper time management instead of procrastinating. It is for this reason that I chose to work on my weaknesses as the focus of my personal development – in this case in particular, fixing my weaknesses will allow me to utilize my strengths to greater effect. Time management – a concept our parents and teachers have been beating us over the head with ever since elementary. Those of us fortunate (and diligent) enough to gain a good grasp of it early on usually end up becoming successful enough, while those who fail at it often end up failing at everything else. This is not too noticeable in elementary and high school, where students have their daily schedules predetermined – they know what time each subject is, which saves them the trouble of having to fix their schedule. In college, however, time management and/or the lack of it becomes more readily apparent. According to Penn State’s University Learning Center (2001), the greater freedom of movement in college means it falls down to the students themselves to manage their time as they please. Before discussing my time management issues, though, I feel it to be more important to first define what exactly time management is. According to Steve Pavlina (2008), time management boils down to deciding what one must do and then doing it. And while these steps may look simple enough to understand at first, another question immediately follows: what exactly should one do at a given moment? Opportunity costs also come into play as no matter what course of action one chooses, it will always involve forgoing the results that could have been gotten from the other options. Thus, as in business, it becomes necessary to choose the path with minimum cost, yet maximum satisfaction. In short, time management should focus on scheduling the best task for a given period of time. All other side

Things To Know About Lao Culture English Language Essay

Things To Know About Lao Culture English Language Essay Laos has its own traditional greeting called Nob. Where palms are placed together as if in prayer and held in front of the chest or face. The person who is socially inferior or younger should be the first to bow, but it is considered polite for the older/socially superior person to respond quickly. There are many levels for showing respect to the person in greeting with Nob. The higher the hands are held and the lower the bow, the greater the degree of respect. During Nob, one should smile and say hello together. Sa Bai Dee is a word used as Hello. Its general meaning is How are you and I am doing good or Im fine. It is common in Laos to ask, Have you eaten yet? after greeting. When person ask this question, he/she does not normally purpose for the answer but to show care. This tells the importance, not unlike many cultures, of offering and accepting hospitality whenever possible. Nation Pride The Lao are truly  happy  being Lao. However, they might not notice themselves. According to the Buddhist Precept, Things are as they are and should be. The Lao  accept  who and what they are. And the Lao are  proud  in their long and well-established traditions. They like when foreigner shows interest in their culture. Never mind Laos is a deeply sensitive culture. They care for other people feeling. Word expressions capture the essence of a culture. One should always bear this in mind before making a strong comment or  taking direct action. Lao has a lot of expressions include the word Chai or heart Two frequently used Lao expressions are Bo Penh Nyang and Tham Ma Dha. These two words have various meaning according to the context. However, all meanings derive from a Buddhist perspective of acceptance of the prevailing situation. Bo Penh Nyang directly means No problem. It also has other meanings as never mind or are you all right?. In some case, Bo Penh Nyang can use for express as I forgive and forget your action.; this is normally used when someone did something wrong. Tham Ma Dha is the word from Buddhist thinking, means everything goes on it way. In everyday life situation, it means average, the norm or proceeding as usual. Religious Culture Similar to other countries in South-East Asia, Lao culture is influenced by Buddhist thinking. This translates to a very patient and accepting attitude. People want to move on to peace and prosperity rather than dwell on the past. Things are as they are and should be and change comes slowly. Body conduct In Laos, as in most Buddhist cultures, head is considered the most precious part of the body as it is the center of the spirit. In the same way, the feet are the least sacred part of the body. There are many manners and aspects that are related to body conduct. It is necessary to remember this conduct whenever in Laos. Dress In big city and urban area, Lao dress the modern cloths in the same way as the western do. However, short and revealing clothes are generally not acceptable in Lao culture. Losing face To lose face, or to cause another to lose face, is serious.   Losing face can make Lao people very sensitive. They are afraid of being insulted. Any form of confrontation for winner and loser must be avoided. Do and Dont Do not offer a kiss in greeting! The Laos word for hello is Sa Bai Dee,usually said with a smile. Hand shaking in public is not common. If you dont know how to greet in Laos tradition way, it is better to bow a little bit and say hello. Touching or showing affection in public will embarrass Lao. Greeting with affection of people with same gender is not widely accepted. Do avoid showing affection Kissing and hugging and hand holding in public is impolite. Handholding in public should be avoided, even for foreigner couple. Men and woman should not touch or have public affection. Please be discrete and show respect to Lao culture. Be clean and neat in appearance whenever possible. Lao people appreciate clean and neatly dressed visitors. Do dress modestly when entering temples, museums, official buildings and government offices; no shorts or sleeveless shirts, tank tops or beach wear. Appropriate dress and behavior when entering places are essential. Lao people are also sensitive with odor. People who have strong body odor should wear perfume however, strong perfume is not appreciated. Do take your hat and shoes off before you enter temple or Laoss home Lao people try to keep their places clean. Taking hat and shoes off also are showing respect to the places. Lao appreciate and expect foreigner to do the same. Do not touch anyone on the head. As head is the most sacred part of the Laos body, touching head is considered as very impolite behavior. Do remember that feet is low Do not point your feet towards people or Buddha images. Using your feet for anything other than walking or playing sport is generally considered rude. Sitting with legs crossed should be also avoided, otherwise, pointing feet at something or someone. When sitting in a temple, keep legs together and to the side in a mermaid position. Do gently crouch down when passing someone who is seated It is polite to gently crouches ones back down when passing someone who is seated. Never, ever step over someone in your path. Do not shout or raise your voice Lao people speak softly and avoid confrontation. Speaking or shouting in loud voice may frighten them. Dont lose your temper in public. Speaking loudly and angrily is often counterproductive. It also consider as uneducated or uncivilized person. People who lose their temper in public might be looked down on from other people. Do ask for the permission first before you take a photo of someone It is better to ask for permission, particularly in villages outside the cities where the people may have superstitions against being photographed. Do not Bathing nude or Semi-nude in public. A lot of travelers bath in the river and waterfall nude or wear bikini. Lao people do not appreciate that behavior as it is contrast to their culture and religious. Do show respect to the temple, monk and religious related things. Foreigner should show respect and dress neatly while in temples and when taking photos around the temple areas. There are many other sacred items and sites in Laos. do not touch these items or enter places without permission. Do avoid involving with illegal stuff The use of drugs is illegal in Laos. The government is serious about this. The illegal sale of wildlife and wildlife products should be avoided. Buying antique Buddha, sacred items and other old artifacts are prohibited. They are not allowed to be taken out of Laos. You might have problem when leaving Laos Sex tourism is illegal in Lao Sex tourism is illegal in Lao and child-sex tourism is a serious crime. Moreover The Lao government prohibits any sexual contact or relationships between Lao nationals and foreigners, unless married under Lao law; penalties may involve heavy fines or imprisonment It is importance to remember how to show respect. When in Laos, try and do as the Laos. Do and remember about body conduct, dress, and public affection and religious manner. Business Value Laos entrepreneurial behavior is culturally influenced by values, beliefs, and disbeliefs. Religion, the caste system, and the family system affected the emergence of entrepreneurship. As Lao is a devoutly Buddhist country, it is important to respect the national religion when conducting business in Lao. Business Value Business culture in Laos is dramatically different from westerners business culture. The expressions of each of the value emphases listed in the following Table.1 for one culture can be found. Table.1 Business value emphasis comparison between Lao and Westerners. Source: Laoletter (2008). Lao Business Culture blog. Relationship Businesses are often based on personal relations developed within social circles. In Lao culture, work and social affairs are woven together in a seamless pattern. Since the emphasis placed on personal relationships is high, having a reliable and well-connected local agent or representative is crucial to the success of a foreign venture. Lao are seeking for accepted, trusted and credible relationships. Relationships progress slowly in Laos with the step-by-step approach. Asking your partner about family, traditions, culture help you understand your partner better and also build the relationship. View of Time Punctuality Do like the locals and keep your sense of time flexible. Expecting punctuality will often lead to frustration. However, punctuality from foreign partner is appreciated Business Hours Official working hours are from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:00 p.m. from Monday to Friday. In factories and private companies work hours are extended until 5:00 p.m., and work days can be extended to six days. Etiquette Greeting In business, Lao are normally greet with a traditional greeting nob. However, nowadays, handshake is becoming increasingly common during the conduct of business but only for people with same gender. Men and women should avoid public displays of affection. Naming Lao people should be addressed by their first names, preceded by their title Mr//Ms//Madame or Than (in Lao). Dress For men, clothing such as shirt and trousers are appropriate for business meetings. Lightweight suits, tie should be worn, especially in special occasion. Women usually wear long skirts and blouse or sleeveless tops. Its unusual to see bare Lao skin above the elbow. Short skirts and bare bosoms and navels is not appropriate for business dress The Lao pay great attention to personal cleanliness and lack of odour.   Westerners who have strong body odour should wear soft perfumes. Language Official language is Lao. However, English and Fresh are commonly used in Business. Knowledge of French is useful because French is more widely spoken and understood than English, though translators are available Business cards When doing business in Lao, carry lots of business cards.   Business cards should be translated into Lao and printed up locally.   A common practice is to have English version on one side and Lao version on the reverse. Business cards should be given and received using both hands as a sign of respect to the person you are dealing with. The example of the correct way to hold business card during exchange is shown in Figure XX. Exchanging business card with one hand also acceptable, but only exchanging with right hand where left hand lightly wrap around lower arm. When receiving another persons card, always study the card for a few seconds in their details for name and position. Never place it immediately into your pocket or wallet as it is impolite. At meetings, other peoples business cards should be arranged on the table. It is a sign of respect and helps them keep track of names.   Do not play with your Lao colleagues business card since this is disrespectful. Business card should be treated with respect in same degree of respect as you would show the person him or herself. Gift It is not required to give the gift when meeting business partner but giving gift shows consideration to other people and good relationship. Gift can be anything especially, things with your countrys content such as stamp or coin sets, calendars, pens or pins is a big hit. You can offer one for everyone in the party greeting you.   At least be sure there is one for the host or person in the highest rank. Gifts are given in the order of peoples importance.   Wrapped gifts will not be opened until everyone has departed.  So if you have a gift that requires explanation,  present it undraped so you can explain Shoes and socks make inappropriate gifts in Laos as the foot is the least sacred part of the body. Green and red are the most suitable colors for wrapping paper in Laos. Avoid the color white, which is considered unlucky. Business Protocol Negotiation Negotiations in the Lao context can be a grinding, slow process. It is highly unstructured and unpredictable. Lao contracts are short, written in simple language, and focus on principles while western contract is obtuse and legalistic. Relationship is important than the terms and conditions of a specific contract. They view the contract as the starting point of relationship and be able to changes later. The agreement may become meaningless if the circumstances change. Good  relationship with your partners helps you in negotiation. If you must break off negotiations, do so carefully.  Do not close the door on future cooperation.   Seeking legal  counsel is public admission that the relationship has failed.   Meeting Meeting in Lao is not well-conducted. Those who attend are not expected to contribute or listen carefully.  People use meetings as opportunities to take a break from their normal work with the speaker at the front of the room drones on, without pausing for discussion.  Some meetings also considered as opportunities to demonstrate group harmony, take a group photo or have a social occasion afterwards. The highest ranking person in the group should lead the way in, and be the spokesperson.   Do not make the  mistake of shaking hands with the interpreter first. There is normally business card exchange before the meeting start. Meetings always begin with informal chit-chat over coffee and/or tea.   Drink the tea that is served before launching in to main topic. A great deal of  discussion takes place before the main topic of the meeting has been raised.   The host will initiate serious talk, and then leave time for you to say a few words in response. Be alert for signals that the meeting should end.   The signals include asking you if you would like more tea, beginning to sum things up, thanking you for coming, and leading you to the door. Table If Lao has invited you to a dinner it is important to return the favor.   Informal occasions such as this are invaluable in terms of building the relationship. Whenever one accept dining invitation, it is important to host next meal. If the meal take place at Laos house, remember to take shoes off before enter the house. Guest should not take seat until host invites to sit. For dining at restaurant, do not ask to share the bill if have dining at restaurant if they propose to pay for you. Instead, accept the invitation and then host the next meal. Communication Writing It is better to have everything translated to Lao. Written documents should be in both Lao and the foreign language. The best way is to have a two column in one page so the  Lao reader can easily cross horizontally from the Lao text to the foreign language to clarify or confirm a  meaning in Lao. And never write in red ink.   It is negative and will displease the recipient. Context and Style Lao culture pays more attention to the interaction process itself. Things are not always what they seem. Body languages are quite reserved. There are little eye contact and few expressive gestures. Lao has indirect communication style. Rather than confront a person with an issue or disagreement, Lao people will often approach a difficulty indirectly through praise, compliments or by moving to another subject. Never ever take yes for an answer. Lao normally say yes to indicate that the message has been heard and understood. Yes means maybe or perhaps or no. Maybe means yes, no, or just maybe. There is really no no. Bad news is often  introduced bit by bit to soften the blow.   Wait for the and., which generally is when the full picture is revealed. Harmony and Conflict Harmony and avoiding the appearance of conflict in relationships are highly valued in Lao society.   Lao have developed very effective non-confrontational ways of communicating disagreement. People are more likely to succeed if avoid anger, confrontation or verbal criticisms which tend to polarize situations and can lead to loss of face. They try to seek an elegant resolution, a subtle way to avoid conflict, and a win-win solution.   It is Lao style to reveal little about ones intentions, goals and needs revelation is perceived as weakness or losing advantage. In order to improve communication with Lao business partner, first thing to keep in mind is Keep it simple, boil the message down to its simplest form. English or French or other not mother language, they might be able to speak but it does not mean that the whole message is correctly understand. Remember to Re-confirm  everything when having conversation with Lao. Ask what you understand in the conversation is correct. Silence is polite. Silence and pause during the conversation in common in Lao. Another important thing in communication is saying Apologize, when necessary, even if you have not done anything wrong.   Lao will apologize because an  unfortunate incident has occurred. And the last advise for communication but most effective Learn to speak Lao.

iraq :: essays research papers

IRAQ - VERY INTERESTING - DID YOU KNOW? > >> > > >> > 1 The garden of Eden was in Iraq. > >> > > >> > 2. Mesopotamia, which is now Iraq, was the cradle of civilization! > >> > > >> > 3. Noah built the ark in Iraq. > >> > > >> > 4. The Tower of Babel was in Iraq > >> > > >> > 5. Abraham was from Ur, which is in Southern Iraq! > >> > > >> > 6. Isaac's wife Rebekah is from Nahor, which is in Iraq. > >> > > >> > 7. Jacob met Rachel in Iraq. > >> > > >> > 8. Jonah preached in Nineveh - which! is in Iraq. > >> > > >> > 9. Assyria, which is in Iraq, conquered the ten tribes of Israel. > >> > > >> > 10. Amos cried out in Iraq! > >> > > >> > 11. Babylon, which is in Iraq, destroyed Jerusalem. > >> > > >> > 12. Daniel was in the lion's den in Iraq! > >> > > >> > 13. The three Hebrew children were in the fire in Iraq (Jesus had > >> > been > >> > in > >> > Iraq also as the fourth person in the fiery furnace!) > >> > > >> > 14. Belshazzar, the King of Babylon saw the "writing on the wall" in > >> > Iraq. > >> > > >> > 15. Nebuchadnezzar, King of Babylon, carried the Jews captive into > >> > Iraq. > >> > > >> > 16. Ezekiel preached in Iraq. > >> > > >> > 17. The wise men were from Iraq. > >> > > >> > 18. Peter preached in Iraq. > >> > > >> > 19. The "Empire of Man" described in Revelation is called > >> > Babylon,which > >> > was a city in Iraq! > >> > > >> > And you have probably seen! this one. Israel is the nation most > >> > often > >> > mentioned in the Bible. But do you know which nation is second? It > >> > is > >> > Iraq! However, that is not the name that is used in the Bible. The > >> > names > >> > used in the Bible are Babylon, Land of Shinar, and Mesopotamia. The > >> > word > >> > Mesopotamia means between the two rivers, more exactly between the > >> > Tigris > >> > and Euphrates Rivers. The name Iraq, means country with deep roots. > >> > > >> > Indeed Iraq is a country with deep roots and is a very significant

Childcare Diploma

Oral interview SHC 31 2. 2 Describe the factors to consider when promoting effective communication: ? The method of communication ? Environment (it depends with whom we are having the conversation) ? Proximity, orientation and posture (distance that we allow and take in consideration the cultural differences) SHC 31 3. 1 Explain how people from different backgrounds may use and/or interpret communications method in different ways ? Different culture ? Different way of saying things ? Different body language ? Different home environment ? Different routine ? Different meaningsSHC 31 3. 2 Identify barriers to effective communication ? Information-Language difficulties of expression ? Encoding -Inappropriate method of communication ? Transfer – Lost information, post missing, e-mail not received, written messages sent trough a child ? Reception – hearing difficulties, visual impairment, sign were not meant for them ? Decoding – not understanding the correct message – due to language difficulties, not enough time to understand the message, past experience influence the meaning of the message, stressed or distracted and the information is not absorbed ?Feedback – no facial expression, incorrect interpreting of the reaction, ? Response message not been received or misunderstood, negative response due to inappropriate style of communication SHC 31 3. 5 Explain how to access extra support or services to enable individuals to communicate effectively ? To try and find different way and methods to make someone understand: translating and interpreting services ? Speech and language services ( speech therapist or picture exchange, makaton – sign language) ?Advocacy services centres where they children can be consulted about matters important to them SHC32 2. 3 Describe how own values, belief systems and experience might affect the working practice ? You own values and you belief system can affect your work place sometimes because yo u may use only what you think is correct for the children ? By having other experiences and listening to other people advice might give you a different idea of how to do things better to meet children’s need

Child Protective Services

CHILD PROTECTIVE SERVICES REFORM 1 INTRODUCTION Child Protective Services (CPS) is a complex system of assessments, investigations, and conclusions. CPS is the central agency in each communities child abuse and neglect service system. It is responsible for ensuring that preventative, investigative, and treatment services are available to children and families endangered by child abuse and neglect. As a result, CPS workers must perform a variety of functions when responding to situations of child maltreatment and play a variety of roles throughout their involvement with child protective clients.Reporting a suspective case of child maltreatment to the local CPS agency (or a family member’s own request for help with the problem) initiates the CPS response process. Once the intake is completed, an investigative process is done, and then the initial assessments and services planning processes are completed. Then the stage is set for implementation of ongoing services(Schene)(1). Th is description of the process of child protective services sounds acceptable and workable. However, an increasing number of child abuse and neglect cases have presented themselves in recent years.According to Jane Waldfogel, a writer for Child Welfare, about three million children were reported to the CPS in 1997, a more than fourfold increase over the number reported just 20 years earlier. In our society today, with increased violence and agitation the number has risen dramatically again. SHE ALSO 2 stated that caseloads of child protection workers increased dramatically in response to widespread concerns about CSA (child sexual abuse)(Waldfogel)(2). The number of children coming into the child welfare system remain at unacceptably high levels because of substance abuse, poverty, joblessness, housing, and other social problems.This increasingly high number of reports turning into caseloads for social workers has combated the effectiveness of the above CPS process. The average socia l worker handles approximately 135 cases. The high number of caseloads per social worker ratio is driving down the original intended purpose of CPS. There is also the issue regarding gaps of protection for the children. Twenty-five to fifty percent of deaths from child abuse involve children who were previously reported to authorities for suspected maltreatment.Tens of thousands of other children suffer serious injuries while under the supervision of CPS (Besharov)(3). At the same time, overreaction to complaints of abuse plagues the system. Children have been removed from parental custody and placed in foster care for weeks and months based on the most cursory investigations. Sometimes the children were removed on the basis of unvalidated complaints. Many courts have begun to find that when CPS employees fail to do their jobs well, the agencies and the employees may be liable for resulting injuries.There have been some setbacks though. For example, in 1989, the U. S. Supreme Court held that the failure to protect a child who had been reported to CPS as in danger and who was under the agency’s supervision through home visitation, was not an actionable claim under . 3 sec. 1983 of the Federal Civil Rights Act. The case was DeShaney v. Winnebago County Department of Social Services(Trial)(4). This history of foster care as child protection is quite recent, expanding into it modern core components as a result of a law passed by Congress in 1961.As the National Coalition for Child Protection Reform (NCCPR)(5) points out in a Child Welfare Timeline on their website (www. nccpr. org), the tension between placing children out of the home and preserving and restoring the family has proven to be the decisive struggle in child protection. As a result of decisions made during the Presidencies of Reagan and the senior Bush, undermining of support for family preservation and strengthening of incentives for foster care placement effectively reversed the trend.The res ult is that as of 2006 there are nearly 600,000 children in foster care nationwide. Statistics are given by the U. S. Department of Health and Human Services in annual reports to congress in their Adoption Foster Care Report (AFCARS) (6). According to another report by the U. S. Department of Health and Human Services, the Child Abuse and Neglect National Statistics (CANNS)(7), the composition of children in foster care is the result of, 10% sexual abuse, 19% physical abuse, and 63% neglect. The cost of foster care is a staggering $9,400,000,000 annually.It seems apparent that the CPS system is in dire need of reform. Funding for services needs to be completely overhauled. The higher caseload situation is compounded with reduced resources and lack of support for both families and workers. These issues are very important to all of us Americans. These children are our future. 4 We as Americans need to look into what types of reform are needed and have these issues addressed to Congres s. RESEARCH QUESTIONS During my research, I will be conquering questions that are important to this subject.Questions like, â€Å"What types of reforms are currently in place? † â€Å"What type of education does a CPS worker need? † â€Å"How can we ensure expanded voluntary/preventive family support systems are adequately funded for child well-being systems to be put into place? † â€Å"What type of funding should be allocated by the federal government and state government? † â€Å"What type of liability does CPS have for inadequate protection? † â€Å"Which cases really belong with CPS and which ones should be more community- based cases? † METHODS My approach for my research will consist of multiple different facets.I will be using archival information, including both journal articles and books, from the library. I will also be gathering information from various websites that pertain to Child Protective Services. The websites will be both federal and state governmental sites, child protective services reform sites, and psychiatric based perspective on children in protective services. In addition, I will be conducting a personal interview with Mrs. Tammy Houtari LMSW, ACSW, CAADC. Mrs. Houtari is a local social worker who has numerous years of experience working for local human services agencies.Currently, she is an instructor here at Lake Superior State University and also has her own private practice. 5 My hopes are that Mrs. Houtari will be able to enlighten me on many different facets of the social worker and their responsibilities to ensure the safety of children. I will also explore what other researchers have contributed to this issue and what they are currently saying. I will also examine present day statistics involving the funding for protective services. In addition, I will study the current plans for reform and what types of community programs are available to children and their families.Utilizing these v arious methods will provide me with a broad range of information and resources that will aide me in completing my research. DISCUSSION AND IMPLICATIONS Society’s expectation of the child protection system is that it will keep children safe from serious injury and that it will reach out effectively to all legitimate community concerns for the safety of children. This expectation is not being met with the current system and resources, and it is the standard by which any newly designed communitybased system of child protection should be judged.The bottom line for any system of child protection is that it assures safety for children, not just for those who make it into the system. It is for all those who are at risk in the nation’s communities. Public support for any such system will depend primarily on whether it can assure that safety while simultaneously recognizing and respecting the responsibilities of parents to raise their own children. 6 WORK CITED (1) Patricia A. Schene, PhD, consultant in children and family services and is associated with the Graduate School of Public Affairs at the University of Colorado, Denver.THE FUTURE OF CHILDREN – PROTECTING CHILDREN FROM ABUSE AND NEGLECT, VOL. 8 – NO. 1, SPRING 1998. http://www. americanhumane. org/children (2) Jane Waldfogel, BA ME d MPA PhD, professor of social work and public affairs at the Columbia University School of Social Work. http://futureofchildren. org/futureofchildren/publications/docs/19_02_09. pdf (3) Douglas J. Besharov, Scholar at the American Enterprise Institute for Public Policy Research in Washington, D. C. and a visiting professor at the University of Maryland School of Public Affairs. See RECOGNIZING CHILD ABUSE: A GUIDE FOR THE CONCERNED (1990). ttp://www. welfareacademy. org (4) DeShaney v. Winnebago County Department of Social Services Trial. Sec. 1983 of the Federal Civil Rights Act. Http://www. welfareacademy. org (5) National Coalition for Child Protectio n Reform. http://www. nccpr. org 7 (6) U. S. Department of Health and Human Services. The AFCARS Report Availability: http://www. acfhhs. gov/programs/cb/dis/afcars/index. htm (7) Child Abuse and Neglect Statistics distributed by National Clearing House On Child Abuse/Neglect. Http://www. calib. com/nccanch/pubs/factsheets/canstats. com